Every feature
in every plan
Plans differ only by how many seller leads they include each month. No per-minute charges and no setup fee.
For a store getting its first seller leads.
Billed monthly. No contract.
For a busy rooftop.
Billed monthly. No contract.
For dealer groups and high-volume buying sites.
Priced for your volume and rooftops.
- More than 400 seller leads a month
- 5 or more rooftops on one account
- Reports across every store
- One contact at Empty Shift
Every plan includes:
- Text, email, and AI calls to every lead within 5 seconds, 24/7
- Appraisals booked on your buyers' calendars
- Your branded sell-your-car site
- Local number for texts and calls
- Lead delivery to your CRM
- Unlimited buyers and managers
What Miles costs
per car you buy
Enter your own numbers. Compare the plan price with what the same cars cost you at auction, on top of their price.
From your seller site.
The buy fee, transport, and other costs to get the car to your lot.
Enter your numbers to see what Miles costs per car you buy.
Everything included
at every rooftop
Every plan has every feature. There are no add-ons. Plans differ by the seller leads they include each month.
Talk to sellers
- A text to every new lead within 5 seconds, at any hour
- Miles answers when a seller calls your Miles number, day or night
- Phone calls in your contact hours, with voicemail
- Live transfer to the buyer on duty while you are open
- Transcripts, recordings, and a summary of every call
Book and follow up
- Appraisals booked on your buyers' shifts and time off
- A confirmation, a reminder the day before, and one two hours before
- No-show follow-up that offers a new time
- Calendar invites for your buyers and your sellers
Your store
- A sell-your-car site with your name, colors, and domain
- The same form on your own website, with one script tag
- Plate or VIN lookup and a trade-in range
- A local number for texts and calls
- Each booking sent to your CRM as an ADF/XML lead
Your team
- Unlimited buyers and managers
- Intent ratings and reports, with an All stores view for groups
- Take over any conversation from the dashboard
- Alerts in Slack or Microsoft Teams, and webhooks for your other tools
Questions
dealers ask
What counts as a rooftop?
One dealership location with its own seller site, phone number, and calendar. A group with three stores has three rooftops.
What counts as a seller lead?
A seller who asks for an offer on your site or texts your Miles number. Each lead counts once, however many texts, emails, and calls follow.
What happens if we go over our plan's leads?
Miles keeps answering every lead. Your managers get an email at 80% of the limit and when you pass it. If you stay over, we ask you to move to the plan that fits.
How long does setup take?
One sitting: your agent, your seller site, and a local number. Miles calls new leads while carriers review your business for texting.
Are there per-minute or per-text charges?
No. Texts, emails, and calls are included in every plan.
Is there a setup fee or a contract?
No setup fee. Monthly plans have no contract. Yearly plans are paid for the year and cost two months less.
Can I cancel?
Yes. Cancel from Billing at any time. Miles keeps working until the end of the billing period.
How long does texting approval take?
Carriers review each business before it can send texts. Approval usually takes a few business days. Miles starts the review during setup and calls new leads in the meantime.
From $750 a month. Every lead answered.